How we handle your details.
A short summary of what a consultation request or job brief collects, how it is used, and what loads from other services.
What we collect
When you send a consultation request, we collect your name, your email address, your phone number, what your project involves (doors, cabinetry, or both), your project city or ZIP, your project description and your preferred meeting type. A phone number is optional, but it is needed when you request a phone call so the office can reach you. If you send a job brief through the site, we receive the brief as you wrote it.
How it is used
Your details are used to respond to the request and to coordinate a consultation, including any follow-up about the project you described. Nothing is added to a marketing list.
Where it goes
Forms on this site are delivered to Forma’s office by email through the form service of Happy Path, the company that hosts this website.
Job briefs stay on your device
The job brief page saves what you type in your own browser so you can come back to it. It is not sent anywhere until you copy it, email it or press “Send brief”. The “Clear from this device” button removes it.
Maps on the contact page
The contact page includes a Google Maps embed. When that map loads, Google may receive your IP address, information about your browser and device, and an approximate location derived from your IP address, and may set cookies for that service. That information is handled under Google’s own privacy policy rather than Forma’s. The map is not needed to reach us: the address, the directions link, the phone number and the email address all work without it.
What this site does not do
Apart from the Google Maps embed on the contact page, this site sets no advertising pixels and no analytics trackers, and no marketing consent is required to send a service request.
Retention and removal
Forma has not set a fixed retention period for consultation requests. To ask how long your details will be kept, or to request that they be removed, email [email protected].
Questions or removal
Email [email protected] or call 830-201-4604, Mon–Fri, 8am–5pm.